A: Once you sign up, simply place your order online or via the JustMywater app and we will deliver your water within 24 hours. However, in some areas, the delivery window will be between 1 to 3 business days.
A: We believe in the purified water. It is the best option for our hydration needs. We purified our water through the best Reverse Osmosis system on the market to ensure the quality of our product.
A: Have you ever thought about how far the water travels through the underground pipeline from the source to your house? And how often does the city service or clean those pipelines? With purified bottled water, we make sure the impurities are removed, and everyone is hydrated with crispy, refreshing and clean water. Many of our current customers compliment that it simply tastes better.
A: We are constantly adding new delivery locations. Please visit www.jusymywater.com and enter your address to see if we deliver in your area. If you would like to be notified when we reach your area, please send an email to info@justmywater.com
A: JustMywater provides an automated water delivery app for all residential and commercial customers. After placing your order, you will get a notification when your driver accepts, is on route and completes your order. It is part of our ongoing efforts to offer customers a distinctive service.
For recurring orders, you will receive an email the day before your delivery.
A: There is no contract. You will only pay when you place an order.
A: There is no setup cost.
A: We believe in transparency. You will see your total cost and breakdown before you submit and place your order.
A: "Life Time Bottle Deposit" has No Cash Value. The returned bottle(s) credit will stay in your account forever and can only be used for future lifetime bottle deposits.
A: Unfortunately, we do not currently offer any dispensers.
A: We offer 200 ml, 500 ml, 750 ml, 1 litre, 5 litre, 10 litre, and 20-litre water bottles/Jars.
A: Generally, a household of 4 people will drink about 15-25 bottles per month.
A: For a smooth delivery experience, drivers would appreciate it if you could share anything that will help them find you: The instructions should be as detailed as possible such as "gate codes", "building #", "empty bottles locations" etc.
A: You can contact us via the website or app. Or email us at info@justmywater.com
A:On website, against each product, a delivery time line is mentioned. Scheduled date and time will be confirmed once an order is dispatched.
A: Generally, seller will Organise the Logistics after getting a confirmation from you. Depending on the Volume and delivery place, they will Organise the vehicles.
A: Delivery charges vary with the products and quantity ordered. Detailed will be given at the time of order confirmation.
A: Normally we prefer the Local supplier to deliver the products to save on the logistics charges, however, you can choose any supplier who is outside of your area but willing to supply in your area. Our customer support team will help in this matter.
A: In case of a delay, our customer support team will keep you updated about your delivery and most optimum timeline.
A: You can choose any of the following modes of payment when buying • PayTm • Debit Cards • Credit Cards • Net banking of all major banks ...
A: Cash on delivery means that you can pay for your order at the time of order delivery at your desired location.
A: Yes, COD is available for all the products as a confirmation of order.
A: Yes, you need to pay for the products at different times if the delivery times are different.
A: For Credit Cards: We accept payments made using Visa, MasterCard and American Express credit cards, Rupay, etc.
A: Absolutely! Be rest assured that all payment transactions are processed over a secure encrypted connection. Your banking information is safe.
A: The 3D Secured password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mast...
A: Yes, we offer you the convenience of using your banks Internet Banking service to make a payment towards your order.
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